Frequently Asked Questions

Who is Eligible to Use Life Management Services?

You, as a benefited employee, or any person living in your household may use the Life Management Services.

What Does the Benefit Include?

Up to six face-to-face counseling sessions. Legal and financial referrals. Convenience Services.

What Hours are Life Management Services Available?

You may call the toll-free number 24 hours a day, 365 days a year. If a face-to-face assessment is necessary, it can be scheduled at a time that’s convenient for you.

Is There a Charge for Life Management Services?

Face-to-face counseling services and other Life Management services provided by Aetna Resources for Living EAP and are free of charge.

Who Provides Life Management Services?

Counselors are licensed clinical social workers; marriage, family, and child counselors; and clinical psychologists with special training. These specialists work with you to help you develop practical solutions to address your problems.

How can I contact the EAP?

For More Information About Aetna Resources for Living, Call 1-800-342-8111 or contact your campus coordinator:Ashraf Hosseini, Ext. 7157, room ST-413.