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Frequently Asked Questions

Login and Access Issues

  • How do I access Wireless Internet in campus?
  • How do I login to the College Website?
  • How do I reset SAP/ESS Password?
  • How do I request access Network Services (computer login, email, etc.)?
  • How do I Sending and Receiving Fax via Email (eFax)?
  • How do I  access my Voice Mail?
  • How do I add email to my SAP account?
  • How do I add Email signature?
  • How do I change a Password in the Webmail?

Setup of Equipment/Device

  • How do I setup LATTC email on a mobile device (smart phone/tablet)?
  • How do I use MS Outlook 2013  for Wi-Fi laptop set up?

Using Equipment/Software

  • How do I see Voicemails in Outlook Inbox?

Updating Information

  • How do I update my information (or my department’s information) in the Phone Directory?

Retrieving Archived Emails

  • How to Retrieving Archived Emails with MS Outlook